**Return Policy**
We want you to be completely satisfied with your purchase from Dragon Way Farm. If for any reason you are not, we offer hassle-free returns within 10 days of receiving your order. Please review the following guidelines to ensure a smooth return process:
**1. Eligibility:**
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Some items may not be eligible for return due to hygiene or safety reasons. Please check the product description for any specific return restrictions.
**2. Initiation of Return:**
- To initiate a return, please contact our customer service team at info@dragonwayfarm.com with your order number and details of the item(s) you wish to return. Our team will guide you through the return process and provide you with a return authorization (RA) number if applicable.
**3. Return Shipping:**
- Customers are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., wrong item shipped, item arrived damaged).
- We recommend using a trackable shipping service and purchasing shipping insurance for returns, as we cannot guarantee that we will receive your returned item.
**4. Refunds:**
- Once your return is received and inspected, we will issue a refund
